Privacy Policy & SMS Terms of Service
Last updated:4/7/2025

Privacy Policy

Pure Hearts Therapy respects your privacy. This policy outlines how we collect, use, and protect your information.

What Personal Information We Collect

  • Name

  • Phone number

  • Email address

  • Appointment details

  • Communication preferences

  • Any additional information voluntarily provided during intake or service delivery

How We Use Your Information

Your personal information is used to:

  • Schedule and confirm appointments

  • Provide therapy and related services

  • Send SMS messages such as appointment reminders, updates, billing notices, and post-visit instructions

  • Respond to inquiries or support requests

Who We Share Your Information With

We do not sell, rent, or share your personal information with third parties or affiliates for marketing purposes. Your information is only shared:

  • With your explicit consent

  • When required by law

  • With third-party service providers solely for service delivery (e.g., secure messaging platforms)

SMS consent is not shared with third parties or affiliates for marketing purposes.

SMS Terms of Service

By opting into SMS from a web form, verbally, or another method, you agree to receive text messages from Pure Hearts Therapy. Message types may include:

  • Appointment reminders

  • Scheduling updates

  • Post-visit instructions

  • Billing notifications

  • Lab result alerts

  • Message frequency may vary

  • Message and data rates may apply based on your mobile carrier

  • Opt-out anytime by replying STOP

  • Get help by replying HELP or visiting https://www.pureheartstherapy.com

Opt-In and Opt-Out

We only send SMS messages with your consent.

Opt-in keyword: START
Opt-in message:
Thank you for opting into SMS messaging from Pure Hearts Therapy. Message frequency varies. To opt out, text STOP. For assistance, text HELP or visit https://www.pureheartstherapy.com. Message & data rates may apply.

Opt-out keyword: STOP
Opt-out message:
You will no longer receive messages from Pure Hearts Therapy. To opt back in at any time, reply START.

Help keyword: HELP
Help message:
Thank you for contacting Pure Hearts Therapy. You can find help online at https://www.pureheartstherapy.com.

Contact Us

📧 info@pureheartstherapy.com
🌐 https://www.pureheartstherapy.com